Hi Valued Customers:
Due to Government COVID – 19 lockdown restrictions in Port Stephens we have been forced to cancel all cruises up until and including Thursday 12th August. We will continue to monitor the situation closely and keep everyone informed. If restrictions are extended past that date all passengers can either postpone or reschedule bookings or receive a full refund.
You have until 31st of August to redeem your Discover vouchers. To use vouchers on future cruises or as gift vouchers please call the office on 0455 109 867 to book. We look forward to seeing you when we re-open.
Stay safe everyone!
Dine & Discover Vouchers.
You cannot use these vouchers for online bookings.
They need to be redeemed in person at our office or over the phone.
Vouchers must be used by August 31, 2021.
Hi Valued Customers:
Due to Government COVID – 19 lockdown restrictions in Port Stephens we have been forced to cancel all cruises up until at least late October 2021. We will continue to monitor the situation closely and keep everyone informed. All passengers can either postpone or reschedule bookings or receive a full refund.
You now have until 31st of June 2022 to redeem your Discover vouchers. To use vouchers on future cruises please call the office on 02 4984 9000 to book. We look forward to seeing you when we re-open.
Stay safe everyone!
Dine & Discover Vouchers.
You cannot use vouchers for online bookings. They need to be redeemed over the phone. Vouchers must be used by June 31, 2022.
IMAGINE CRUISES
Imagine Cruises is committed to helping you experience the best of what Port Stephens has to offer within the largest and most scenic Marine Park in NSW.
Our dedication to the protection of dolphins and whales enables us to tailor a unique style of cruise, combining our love for the environment with the natural beauty of Port Stephens.
Imagine Cruises COVID safe Practices
The safety of guests and crew will continue to define how we move forward so you may see further changes onboard our vessels when we return from lockdown. The vaccination requirements are still unclear but will be in line with government rulings within the hospitality and tourism industry
Prior to lockdown Imagine Cruises restricted the number of full paying passengers on board at any one time, inclusive of children and infants. This will continue in line with legal guidelines
Tea/Coffee and bar services may be limited on board.
Jackets and Blankets are not readily available for passengers. All guests are asked to dress warmly.
New contactless boarding procedures will continue to be in place along with strict social distancing and hygiene policies.
Please ensure all instructions from our Team and Crew are followed at all times.
Guests booking a cruise need to confirm that:
– To your knowledge you have not had contact with anyone who currently has the Covid 19 Virus.
– You, or anyone in your group, are not suffering cold or flu symptoms, such as dry cough, fever or other Covid 19 symptoms.
– You are permitted to travel and are not required to be in 14 day isolation due to Covid 19.
– Please note, your temperature may be taken at the time of boarding.
If you or someone in your group are showing visible symptoms of cold or flu please contact us to reschedule your booking as the boat crew may refuse to allow you and your group on the boat.
The above restrictions, terms and conditions are subject to change in line with new announcements being made and further lifting of restrictions are introduced. Please refer to our Booking Terms and Conditions during COVID-19.