Imagine Cruises is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers and is used to create your booking.

This Personal Information is obtained in many ways including correspondence, by telephone, email, via our website booking system www.imaginecruises.com.au.

We collect your Personal Information for the primary purpose of providing our services to you. Information collected when you purchase from Imagine Cruises is used to charge your credit card and deliver your booking confirmation electronically. We will only connect with you regarding your Cruise or Charter booking or if you agree by ticking the Newsletter box, to receive a quarterly newsletter outlining our seasonal cruises.

When making a booking through our website it is done via a secure server, your information is protected in this process. Online bookings are managed by our booking system.

Disclosure of Personal Information

Your Personal Information may be disclosed only when required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date and accurate. If you find that the information we have is inaccurate, please advise us as soon as practicable to ensure we continue to provide quality services to you.

Policy Updates

Imagine Cruises reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be published on this page prior to their implementation.

Privacy Policy Complaints and Inquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Shop 7, Cascade Walk, No 6 Stockton Street,
Nelson Bay, NSW 2315
info@imaginecruises.com.au
(02) 4984 9000